Please collect status:
1) if WSL is installed nd the version (1/2)
2) What is the default distribution
4) Are WSL automatic updates on
You can get this information from command wsl --status
For example here is my wsl --status information:
Default Distribution: Ubuntu-20.04
Default Version: 2
Windows Subsystem for Linux was last updated on 14.2.2021
WSL automatic updates are on.
Kernel version: 5.4.91